Frequently Asked Questions.

Use our Contact page to send an enquiry, or call the clinic on 020 3818 1889. Our team will help you choose the appropriate service and arrange the next available appointment.

Self-pay patients can usually contact us directly. If you are using private medical insurance, your insurer may require a GP referral or pre-authorisation. Please check your policy before booking.

Coverage varies by provider, policy and treatment. Contact your insurer to confirm what is covered and obtain any required authorisation, then share those details with our Patient Services team.

Finance may be available for eligible treatments, subject to application and approval. Visit our Finance page for an overview, then contact the clinic to discuss the options relevant to your treatment.

Please bring a list of current medication, relevant referral or insurance information, and any questions you would like to discuss. The team will let you know if your appointment requires anything additional.

Please tell us about any access or communication requirements when you book. We will discuss the available adjustments with you before your visit.

Contact Patient Services as soon as possible so the team can help. Any notice periods or fees will be explained when your appointment is confirmed.

Battersea Hospital is at 25 Patcham Terrace, Nine Elms, London SW8 4EX. Visit our Contact page for directions and contact details.