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Terms & Conditions
These Terms & Conditions govern your use of the Battersea Hospital website and the services we provide. By accessing this website or booking an appointment with us, you agree to comply with these terms. If you have any questions, please contact our team before proceeding.
Website Use
The information provided on this website is intended for general guidance only and should not be considered medical advice. While we make every effort to ensure all content is accurate and up to date, treatment options, pricing and availability may change without notice.
You should always seek advice from one of our qualified consultants before making decisions about your healthcare.
Medical Information
Content published on this website is for informational purposes only and does not replace a professional medical consultation, diagnosis or treatment.
Every patient is unique, and treatment recommendations will depend on your individual medical history, examination findings and consultant assessment.
Consultations & Appointments
Appointments can be booked online, by telephone or by contacting our patient services team.
Consultation fees, cancellation policies and appointment availability may vary depending on the consultant and treatment required. Full details will be confirmed at the time of booking.
Pricing
Treatment costs displayed on this website are intended as a guide and may vary depending on your individual requirements, consultant recommendations and complexity of treatment.
A personalised quotation will be provided following your consultation.
Finance Options
Where available, finance options are subject to eligibility and approval by our finance provider. Finance terms, interest rates and repayment periods are determined independently by the provider.
Battersea Hospital cannot guarantee finance approval.
Results & Expectations
All surgical and medical procedures involve varying degrees of risk, recovery and individual healing. While our consultants strive to achieve the best possible outcomes, no medical treatment can guarantee specific results.
Your consultant will explain the potential benefits, risks and expected recovery during your consultation.
Patient Responsibility
Patients are responsible for providing accurate medical information, following all pre-operative and post-operative instructions, attending scheduled appointments and informing their consultant of any concerns during recovery.
Following clinical advice is essential to achieving the safest and most successful outcome.
Privacy & Confidentiality
Your privacy is important to us. Personal information is handled securely and in accordance with applicable UK data protection legislation.
Please refer to our Privacy Policy for details on how your information is collected, stored and processed.
Intellectual Property
All content on this website, including text, photography, graphics, branding and design, remains the property of Battersea Hospital unless otherwise stated. Content may not be copied, reproduced or distributed without prior written permission.
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Any changes will become effective immediately upon publication on this website.
Contact Us
If you have any questions regarding these Terms & Conditions, email enquiries@therealclinic.com or write to Battersea Hospital, 25 Patcham Terrace, Nine Elms, London SW8 4EX.